Introduction
At GenexiAI, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform and services. By accessing or using GenexiAI, you agree to the collection and use of information by this policy.
Information We Collect
We collect both personal and non-personal information to provide and improve our services.
• Personal Information: May include your name, email address, payment information, and any content you generate or upload.
• Log Data: Includes IP address, device name, operating system version, app usage data, time/date of access, and other diagnostic data.
• Usage Data: Information on how you interact with our platform and tools.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience, analyze usage patterns, and personalize content.
How We Use Your Information
Your information is used to:
• Deliver and maintain our services
• Improve user experience and platform performance
• Provide customer support
• Communicate updates, promotions, and service-related information
• Detect, prevent, and address technical issues or policy violations
Third-Party Services
We use third-party services and integrations (such as AI APIs, analytics tools, and payment processors) that may collect and process your information. These services have their privacy policies, which we recommend reviewing.
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data, but we cannot guarantee its absolute security.
Your Rights and Choices
You have the right to:
• Access and review the personal data we collect
• Correct or update your information
• Request data deletion, subject to legal and contractual obligations
• Opt out of marketing communications
To make any such requests, please contact us through our support page.
Children’s Privacy
GenexiAI is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'Last updated' date. Your continued use of the service after changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@genexiai.com
Still have a question? Browse documentation or submit a ticket.